Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 27, 2025

1. Introduction

ZAWY LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zawyltd.online or use our mobile app development services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website contact form
  • Request information about our services
  • Subscribe to our newsletter or marketing communications
  • Engage with our services

This information may include:

  • Name and contact information (email address, phone number, postal address)
  • Company name and job title
  • Project requirements and business information
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. For more detailed information about our use of cookies, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services
  • To respond to your inquiries and provide customer support
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To analyze usage patterns and trends
  • To detect, prevent, and address technical issues
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Legal Basis for Processing

Under UK GDPR, we process your personal information based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes
  • Contract: When processing is necessary for the performance of a contract with you
  • Legal Obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and email delivery
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

  • Right to Access: You can request copies of your personal data
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: You can request restriction of processing of your data
  • Right to Data Portability: You can request transfer of your data to another service provider
  • Right to Object: You can object to processing of your data for certain purposes
  • Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

ZAWY LTD
307 Wellington Road, Handsworth
Birmingham, West Midlands
United Kingdom, B20 2QH

Email: contact@zawyltd.online
Phone: +44 7400727844